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 Return Policy

• Original Products: All mobile phones and electronic items delivered are 100% original and come with an official warranty.
• Condition for Return: The product must be in its original condition, unused, and undamaged.
• Eligible Returns:
  • Products received in a damaged, broken, or expired condition.
  • Products that do not match the description provided at the time of purchase.
• Return Timeframe: Customers must report any issue and initiate a return request within 24 hours of receiving the product.
• How to Complain:
  • Contact us via our official phone number.
  • If the phone is unreachable, please send an email to  admin@modernwears.pk.
  • Include the order number and provide a clear reason for returning the product.
• Replacement Process: Once the return is approved, a replacement product will be dispatched within a couple of days.

 Refund Policy

• No Cash Refunds: We do not offer cash refunds for returned products.
• Product Replacement: Faulty or damaged products will be replaced with a new one.
• Voucher Policy: Customers who prefer a voucher instead of a replacement must contact us to process the request.

 Need Assistance?

For any further assistance regarding returns, replacements, or complaints, feel free to reach out to us at  admin@modernwears.pk.